Solutions

Retrieval changes silently. Users see inconsistent answers, missing citations, and hard-to-reproduce failures.

• •Trace retrieval queries, top-K, document IDs, and citations alongside prompts and outputs
• •Evaluate groundedness and citation coverage with scorecards
• •Enforce citation policies and safe fallbacks at runtime

Multi-step runs fail in the gaps: tool timeouts, retries, partial completions, and ambiguous state.

• •Trace tool-call timing, errors, and step-level lineage across a run
• •Evaluate task success and safety with regression suites
• •Control routing, retries, and budgets to reduce incident blast radius

You need consistent policies for high-risk requests, safe escalation paths, and evidence for investigations.

• •Enforce guardrails and escalation paths across routes and environments
• •Maintain provenance of prompt/policy changes for incident response
• •Audit critical actions and share evidence for reviews

Switching providers/models changes behavior and cost. Teams need measurable tradeoffs before moving traffic.

• •Compare changes with side-by-side eval scorecards
• •Attribute cost and latency by route and provider
• •Control routing and fallbacks with budgets and policies